LIFELINK  provides a full assistance service to tourists within the region and, particular in Namibia. Our friendly staff will provide services for taxis, accommodation, emergency cash, communications and a full medical concierge for patients within Namibia and further afield.
LifeLink's assistance crews are all Doctor led and have the capability to transfer patients around the globe. A number of prestigious international insurers and assistance companies have come to rely on our services and our doctor led teams have received accolades from European, US and South African insurers and their medical teams.
LifeLink regularly provides services for patients well outside Namibia who have no connection to Namibia - our fair pricing policy, quality control reviews and experience in this field have provided peace of mind to many patients around the world .

Our teams have traveled to diverse places such as Thailand, San Francisco USA, Jeddah, the UK and multiple destinations within Europe, including Brussels, Portugal, Germany, Italy, the Netherlands and may others.

LifeLink Assistance Services are available for the following:

  • Hospital Admissions                                        24/7/365 Day a Year Service                          Doctors Medical Report
  • Case Management & Medical Updates            Financial Guarantees                                     Account Administration
  • Step-down Rehabilitation Facilities                 Concierge Services                                       Chauffer Services
  • Arranging Inter-hospital transfers                   Aeromedical Evacuations/Repatriations      Medical Escorts for Travel Purposes
  • Ground Ambulance Services                           Repatriation of Mortal Remains                    Airline Bookings
  • Escort to and from Outpatient Visits               Emergency Cash Advance                            Hire Car Service

What Our Clients Are Saying

"Dear LifeLink - Thank you for your assistance with our cases. I just wanted to give you feedback that the doctor from the our Belgium office was very impressed with the flight crew that was there. (Dr. W. Lombard International Assistance Medical Officer)"

"Just to also tell you that we were really impressed with Lifelink’s services.  My Mom says they were really great when they took her to Swakop and your paramedics who brought her back were also wonderful.  She says she was treated like a queen"

"I would just like to thank you again for your assistance last night. I have been living in remote areas all my life and I have dealt with many accidents and emergencies and therefore with many medical response teams, and I really wish to compliment you and your team. Your swift assistance and calm demeanour was fantastic and refreshing and in future we shall definitely make use of your services."

"I just wanted to thank you once again for excellent and friendly service.  Practising in remote settings can become challenging at times and we therefore appreciate your amazing willingness to help and support in ensuring our patients a good outcome."

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