CONTACT

24/7/365 EMERGENCY CONTROL CENTRE
​NAMIBIAN CONTACT NUMBERS:

IN EMERGENCY DIAL: 999
INTER-FACILITY AND AIR AMBULANCE (WITHIN NAMIBIA) DIAL:  085 900 (from any Namibian Phone)
INTERNATIONAL CONTACT NUMBERS:
TEL: +264 64 500 346
FAX: +264 64 500 426
E-MAIL (24 Hours): control@lifelink.pro

LIFELINK ACCEPTS ALL MAJOR NAMIBIAN MEDICAL AID FUNDS - WITH NO REQUIREMENT FOR CASH UPFRONT PAYMENTS!
We provide emergency, transfer and air ambulance evacuation flights for the following Funds:
Namibia Medical Care NMC
NAMMED
​BANKMED
Namibia Health Plan NHP
RCC / PSEMAS / NAPOTEL / NAMDEB / PROSPERITY / RENNAISANCE

International Assistance

Air Ambulance

LifeLink is currently the only Namibian based service to provide a full and comprehensive international assistance and medical concierge service on behalf of insurers and assistance services worldwide.

Ground Ambulance

LifeLink Ground ambulance services are now based in five centres in Namibia and this is expanding as the fleet receives more vehicles. Currently LifeLink have six ambulances in Namibia and a further three are currently being imported. This will enable further expansion of the services to other centres. In any event, a network of approved providers are used to ensure that even patients in very remote areas can be assisted in a short space of time. Ground ambulances are crewed by trained and qualified pre-hospital staff supported by advanced life support practitioners and on call doctors.

LifeLink has an expanding fleet of air ambulance aircraft which are all fully licensed with the Namibian Department of Civil Aviation and Ministry of Health and Social Services for air ambulance work. The aircraft are fully insured and, currently, LifeLink is the ONLY service using Doctor led flight crews for operations.

24/7 Control Centre

LifeLink operates a full 24 hour control centre based on the coast in Namibia. The control centre is currently the most advanced in Namibia using Telematics systems for vehicle deployment, tasking, tracking and control. Full voice recording systems are in place and a highly dedicated team is on duty in a 24 hour shift pattern to handle emergency and assistance calls.

Registrations
​Ministry of Health and Social Services (MOHSS) registrations:
Advanced Life Support Ambulance Service
Erongo 240 / Khomas 825 / Erongo 315 / Otjozonjupa 123
NAMAF registration: Practise Number – 009 003 0479101 (Advanced Life Support)
MVA Fund: Registered Service Provider
Ministry of Finance Contract number for State Patients: 09201300001.