CONTACT

24/7/365 EMERGENCY CONTROL CENTRE
​NAMIBIAN CONTACT NUMBERS:
085 900 (from any Namibian Phone)
INTERNATIONAL CONTACT NUMBERS:
TEL: +264 64 500 346
FAX: +264 64 500 426
E-MAIL (24 Hours): control@lifelink.pro

International Assistance

Air Ambulance
LifeLink is currently the only Namibian based service to provide a full and comprehensive international assistance and medical concierge service on behalf of insurers and assistance services worldwide.

Ground Ambulance

LifeLink Ground ambulance services are now based in five centres in Namibia and this is expanding as the fleet receives more vehicles. Currently LifeLink have six ambulances in Namibia and a further three are currently being imported. This will enable further expansion of the services to other centres. In any event, a network of approved providers are used to ensure that even patients in very remote areas can be assisted in a short space of time. Ground ambulances are crewed by trained and qualified pre-hospital staff supported by advanced life support practitioners and on call doctors.
LifeLink has an expanding fleet of air ambulance aircraft which are all fully licensed with the Namibian Department of Civil Aviation and Ministry of Health and Social Services for air ambulance work. The aircraft are fully insured and, currently, LifeLink is the ONLY service using Doctor led flight crews for operations.

24/7 Control Centre

LifeLink operates a full 24 hour control centre based on the coast in Namibia. The control centre is currently the most advanced in Namibia using Telematics systems for vehicle deployment, tasking, tracking and control. Full voice recording systems are in place and a highly dedicated team is on duty in a 24 hour shift pattern to handle emergency and assistance calls.
In dire situations the right call can mean the difference between life and death - ensure you use a professional service . 
MAKE THE RIGHT CALL
Registrations
​Ministry of Health and Social Services (MOHSS) registrations:
Advanced Life Support Ambulance Service
Erongo 240 / Khomas 825 / Erongo 315 / Otjozonjupa 123
NAMAF registration: Practise Number – 009 003 0479101 (Advanced Life Support)
MVA Fund: Registered Service Provider
Ministry of Finance Contract number for State Patients: 09201300001.

Location

What Our Clients Are Saying

"Dear LifeLink - Thank you for your assistance with our cases. I just wanted to give you feedback that the doctor from the our Belgium office was very impressed with the flight crew that was there. (Dr. W. Lombard International Assistance Medical Officer)"

"Just to also tell you that we were really impressed with Lifelink’s services.  My Mom says they were really great when they took her to Swakop and your paramedics who brought her back were also wonderful.  She says she was treated like a queen"

"I would just like to thank you again for your assistance last night. I have been living in remote areas all my life and I have dealt with many accidents and emergencies and therefore with many medical response teams, and I really wish to compliment you and your team. Your swift assistance and calm demeanour was fantastic and refreshing and in future we shall definitely make use of your services."

"I just wanted to thank you once again for excellent and friendly service.  Practising in remote settings can become challenging at times and we therefore appreciate your amazing willingness to help and support in ensuring our patients a good outcome."
 

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